Terms & Conditions
Please read these terms and conditions carefully as they set out the terms under which profanitygifts.uk (the "Website") sells and otherwise makes products available to you ("Terms and Conditions"). Pretty & Profanity Gifts is a trading name of Dirty Stamps Limited a company registered at
31 Grange Court Upper Park, Loughton, England, IG10 4QY. (Company registration 10363110) ("we" and "us"; and "our" shall be construed accordingly). By purchasing products available on this Website, you as the customer will transact with us.
By placing an order through our Website, you warrant that you are legally capable of entering into binding contracts and you are at least 18 years old.
The prices payable for the items that you order are clearly set out on this Website.
If for any reason beyond our reasonable control, we are unable to supply a particular item, we will notify you as soon as possible. We will contact you to confirm that you are happy to proceed with the order and agree to wait for the original product(s) or would like to select an alternative product.
Supply of Goods
All items sold on our website are manufactured and dispatched from the UK.
All orders are shipped using the Royal Mail. Please visit the Royal Mail website for their timescales: www.royalmail.com
There will be no contract of any kind between you and us until payment for your goods is authorised by your bank or credit card issuer. At any point up until then, we may decline to supply the goods to you without giving any reason. At the moment that payment for the goods is authorised (and not before) a contract will be made between you and us ("Contract"). Authority for payment must be given at the time of the order. Payment for your order will be taken once stock availability has been confirmed. If for any reason the goods cannot be supplied then payment will be refunded in full within 30 days from cancellation of the sale in compliance with distance selling legislation.
Orders CAN ONLY be dispatched to the REGISTERED PAYPAL ACCOUNT ADDRESS. All orders must be dispatched to the SAME PAYMENT AND SHIPPING ADDRESS.
In accordance with Paypal selling regulations, items can only be shipped to the registered Paypal address to ensure that both buyer and seller are protected by the Paypal Money Back Guarantee should an order get "Lost In Transit" via the chosen courier. Should you chose to disregard this information and chose to have your order shipped to an alternative address we will not be held accountable or refund/or replace any cases of non receipt.
We are unable to accept returns, or provide refunds, in respect of print on demand or personalised products, unless the product is defective or we are otherwise in breach of our agreement with you and are obliged to do so.
To obtain a refund you must return the product(s) to us in the same condition in which you received them. We will examine the returned product(s) and will notify you of your refund via e-mail within a reasonable period of time. We will usually process the refund due to you as soon as possible and, in any case, within 7 days of the day we confirmed to you via e-mail that you were entitled to a refund for the defective product. Products returned by you because of a defect will be refunded in full, including a refund of the delivery charges for sending the item to you and the reasonable cost incurred by you in returning the item to us. Return cost is to be covered by the customer. We do not offer free returns.
We will refund any money received from you using the same method originally used by you to pay for your purchase.
Products must be returned to the following address:
Dirty Stamps Ltd
8 Yates House
All orders are shipped using Royal Mail. In the unlikely event that your order doesn't arrive when expected (please refer to the Delivery Information page for delivery times) please get in touch by sending us an email on via our contact page.
Royal Mail will allow us to raise a missing order with them 10 working days after it was send for UK orders & 25 working days for international orders.
In all instances we will offer to re-send the order 1st class to the original address given We cannot re-send the order to an alternative address. If this isn't suitable a refund can be sent once Royal Mail has investigated the missing order.
Missing orders can only be investigated/resolved by Dirty Stamps Ltd within 30 days of the original shipping/dispatch date. If it has been more than 30 days since the original shipping date, you will need to contact Royal Mail directly.
Payment & Security
All payments are processed via PayPal.
To the fullest extent permitted by applicable law, our liability to you in respect of an order shall be limited to the value of that order, and we shall not be liable to you for any indirect, consequential, special or punitive loss, harm or damage (including economic loss, loss of profit, loss of revenue, loss of business, wasted expenditure or depletion of goodwill) whatsoever or howsoever caused, including, without limitation, as a result of our negligence. For the avoidance of doubt nothing in these terms and conditions excludes our liability in respect of death or personal injury caused by our negligence; under section 2(3) of the Consumer Protection Act 1987; or for fraud or fraudulent misrepresentation.
We use Internet standard encryption technology to protect your data when you transmit it to us. When you use your credit card, all your data is encrypted and held on a Secure Socket Layer (SSL) server. We are constantly updating our technology to provide you with the maximum practicable level of security. To check that you are in a secure area of our Website look at the bottom right of your internet browser and you will see a closed padlock or an unbroken key.
If using a public computer or terminal, always close the browser when you complete an online session.
We will never ask you to confirm any account or credit card details via email and if you receive an email claiming to be from profanitygifts.uk asking you to do so then please ignore it and do not respond.
Except as expressly set out in these Terms and Conditions, all implied warranties and representations (whether implied by statute, custom, common law or otherwise) are excluded to the fullest extent permitted by law.
Our Right to Vary these Terms and Conditions
We have the right to revise and amend these Terms and Conditions from time to time. You will be subject to the policies and terms and conditions in force at the time that you order products from us, unless any change to those policies or these Terms and Conditions is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you), or if we notify you of the change to those policies or these Terms and Conditions before we send you the despatch confirmation (in which case we have the right to assume that you have accepted the change to the Terms and Conditions, unless you notify us to the contrary within 7 working days of receipt by you of the products).
If you have an order query, please email us at firstname.lastname@example.org
You can call us on 07789 005 661 from Monday to Saturday between 8am and 6pm. Please note telephone calls may be recorded for training and quality purposes.
Your obligations when using this Website
By using this Website, you confirm that you are aged 18 or over.
You agree to use this Website only for lawful purposes and in a way which does not infringe the rights of any anyone else or restrict or inhibit anyone else's use and enjoyment of this Website.
You may download and print content from this Website solely for your own personal use. However, you must not copy, use or otherwise deal with Website content for any other reason. You must not modify or redistribute the content of this Website or reproduce, link, frame or deep-link it on any other website without our express written permission. You are not entitled to use the content of this Website for commercial exploitation in any circumstances.
Personal Information We Collect:
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
How do we use your personal information?
We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
Do Not Track:
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Whilst we take appropriate technical and organisational measures to safeguard the personal information that you provide to us, no transmission over the Internet can ever be guaranteed secure. Consequently, please note that we cannot guarantee the security of any personal information that you transfer over the Internet to us.
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at email@example.com